Elevations Credit Union

Images of Elevations Credit Union

Opinions

• Daniel McQueen

  Nov, 24 2018
  ★ ☆ ☆ ☆ ☆
  The bank's online banking system is antiquated, with important aspects not functioning. Even though I had several thousand dollars in my account I was charged two overdraft fees. I thought it would be a simple fix but when I went to ask about it, I was shamed and told that I hadn't been responsible for my accounts. When I pressed further I realized that there was a hold on the checks I deposited even though the checks were from my elevations business account. They withdrew the funds immediately from my businesses but still held the money for 5 days from my personal account. Honestly, this isn't the first time I've felt their bankers have been condescending, each saying the same lines as if they are trained to be that way. I'm cancelling my account and transferring my business as soon as I am able. I do not recommend working with this company. I want to like them. I support credit unions and prefer them over banks, but their poor customer service, policy of blaming their clients for their antiquated banking system, and lack of services you'd expect for a bank in 2018 just doesn't justify putting my money there.

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